Privacy Policy

Privacy Policy

1. Controller

The responsible party for data processing on this website is:

my.dog.beloved Pet Store Marta Miśkiewicz

Bachstrasse 19

9230 Flawil

Schweiz

CHE-406.626.329 

E-Mail: contact@mydogbeloved.ch

2. Data Collected

We may process the following personal data:

  • First and last name
  • Shipping address
  • Email address
  • Telephone number
  • Payment information (e.g. credit card data, PayPal)
  • IP address
  • Cookies and tracking data
  • Order history

3. Purpose of Data Processing

We process your data for the following purposes:

  • Fulfilling and delivering your orders
  • Customer service and communication
  • Creating statistics and analyses to improve our services
  • Marketing purposes (e.g. newsletters), if you have consented

4. Legal Basis for Processing

Data processing is carried out based on:

  • Performance of a contract (e.g. processing your order)
  • Legal obligations (e.g. bookkeeping)
  • Your consent (e.g. for newsletters)
  • Our legitimate interests (e.g. optimization of our online services)

5. Disclosure of Data

We may share your data with the following categories of recipients:

  • Shipping service providers (: e.g. Post, DPD, DHL])
  • Payment service providers ([ e.g. Stripe, PayPal])
  • IT service providers (e.g. hosting, webshop providers)
  • Marketing and newsletter providers (if applicable])
  • No transfer of personal data takes place outside Switzerland.

6. Storage Period

We store your data only as long as necessary for the purposes mentioned above or as required by law. For example:

  • Accounting and tax data: 10 years
  • Newsletter data: until you withdraw your consent
  • Customer data: until you delete your account

7. Rights of Data Subjects

You have the right to:

  • Request information about your stored data
  • Rectify your data
  • Request deletion of your data
  • Restrict processing
  • Object to processing (e.g. for direct marketing)
  • Receive your data in a structured format (data portability)

Please contact: contact@mydogbeloved.ch

8. Right to Lodge a Complaint

You have the right to lodge a complaint with the Federal Data Protection and Information Commissioner (FDPIC) if you believe that the processing of your personal data violates data protection law.

9. Cookies & Tracking

We use cookies and similar technologies to make our website user-friendly and provide certain functionalities.

Tools used:

  • Google Analytics, Facebook Pixel,
  • Purpose: usage analysis, marketing, personalization

You can disable cookies in your browser or withdraw your consent at any time. For details, please refer to our cookie banner.